![]() General: Connection Refused, Make sure remote desktop is enabled on the computer and the computer's firewall's configured to allow incoming remote desktop connections.General: Black screen after I log into my PC.Automatic connections are always encrypted by default. Try the following steps if youre having trouble logging into your Jump Desktop account or see a message that says: There was a problem signing in. To continue, make sure you open this page on a Windows or Mac machine. If you're visiting this page on your iPad, iPhone or Android then please know that this part of the installation needs to be done on the computer you want to connect to. Also - not subscriptions Secure: Jump encrypts the connection between computers to ensure privacy and security. Install Jump Desktop Connect Oops Looks like we don't support automatic setup on your operating system. General: A tap results in a right mouse click instead of left mouse click Just visit: on your PC or Mac, click the ‘Automatic Setup’ link and follow step-by-step instructions.General: "The installation package could not be opened" is shown during installation.Fluid: Black bars on the side of the screen or desktop not fill iPad Pro 11" screen General: Connection Refused, Make sure remote desktop is enabled on the computer and the computers firewalls configured to allow incoming remote desktop.Connect: "The remote computer does not support the requested service".You can adjust bandwidth usage up and down manually if you want by clicking Remote -> Max Bitrate. Normally we recommend 30mbps downstream bandwidth. Mac: Why is Jump Desktop Connect asking for permission to record my screen and control my computer? ago Hello, I'm one of the devs that works on Jump. ![]() Mac: Catalina: Can not send mouse clicks or key strokes to the remote computer after updating to macOS Catalina.Is this your company This employer has not claimed their Employer Profile and is missing out on connecting with our community. Salaries, reviews, and more - all posted by employees working at Jump Desktop. iPadOS 14.2: Physical Mouse: Left clicks do not work See what employees say its like to work at Jump Desktop.
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